Order Tracking

Track Your Vihana Sales Order Easily

Check the latest available status of your Vihana Sales order. Keep your order ID, registered mobile number and email address ready so the tracking system can help you find the correct purchase details.

01 Enter order details
02 Check current status
03 Contact support if needed
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Order Journey

From confirmation to packing, dispatch and delivery, this page helps customers follow their order journey in one clean place.

Track Order

Enter Your Order Details

Use the official tracking form below. Tracking information may update after order confirmation, packing, courier pickup, dispatch scan or delivery movement.

Status Guide

Understand Your Order Status

Order status may change based on payment confirmation, stock availability, packing process, courier pickup and destination serviceability.

01

Order Placed

Your order has been received on the official Vihana Sales website and is waiting for confirmation or processing.

02

Processing

Product availability, payment status, shipping address and order details are being checked before packing.

03

Packed

The product has been prepared for dispatch. Shipment creation or courier pickup may happen next.

04

Shipped

The parcel has been assigned to or handed over to the courier partner. Tracking scans may take time to appear.

05

Out For Delivery

The courier partner may attempt delivery soon. Keep your phone reachable and address accessible.

06

Delivered

The package has been marked delivered. Please check the parcel condition and keep order details safe.

Order Help

Facing A Tracking Or Delivery Issue?

If your order status is unclear, payment was deducted, tracking is not updating or delivery is delayed, contact support with complete order information. Clear details help the support team review your request faster.

Order ID Required to find your order record.
Registered Contact Use the same mobile number and email used during checkout.
Payment Proof Useful for failed or duplicate payment cases.
Package Photos Needed for damaged, wrong or tampered parcel issues.
Important Notes

Before Raising A Delivery Request

Courier tracking can take time to refresh after shipment creation, pickup scan, hub movement, route update or delivery attempt. Please review these points before contacting support.

Tracking Not Updating?

Wait for courier scan updates. If the status remains unchanged for an unusual period, submit a support request.

Wrong Address?

Address correction may be possible only before dispatch. After shipment, changes depend on courier partner rules.

Delivery Failed?

Delivery may fail if the phone is unreachable, address is incomplete, customer is unavailable or delivery is refused.

Package Damaged?

Take clear photos of the package, shipping label and product before submitting a support request.

Official Details

VIHANA SALES AND DISTRIBUTION PRIVATE LIMITED

Use the official details below for order, payment, shipping, delivery, return, refund and grievance related reference.

Brand Name: Vihana Sales

Company: VIHANA SALES AND DISTRIBUTION PRIVATE LIMITED

CIN: U47711RJ2026PTC115216

GST Number: 08AAMCV3375L1ZM

Grievance Officer: JETHA RAM (DIN)

Designation: Grievance Officer

Phone: +91 9116661491

Email: info@vihanasales.in

Working Hours: Monday to Friday, 9:00 AM to 6:00 PM

Address: Indira Colony, Pratap Nagar, Subhash Nagar, Jodhpur, Jodhpur, Rajasthan, 342008

Need More Help?

We Are Here To Support Your Order Journey

If your tracking status is unclear, payment is deducted, delivery is delayed or your package has an issue, raise a request with complete details through the support portal.